FAQ about the activity

Frequently asked questions about activity

Can you purchase lift tickets in advance?2025-06-02T14:57:39+09:00

Yes, you can purchase lift tickets online from this website. All mountain area passes, “Hakuba Valley Tickets” are available, as well as tickets for individual ski resorts (please note that for Jiigatake and Sanosaka ski resort, you will need to buy your tickets at the ticket center) For details, please refer to this page.

Do you have any recommendation for ski or snowboard lessons?2025-06-02T14:56:28+09:00

For ski and snowboard lessons that we recommend the lessons on this page.
You can book directly with them or we can arrange them and have the vouchers ready for you on your arrival.
For us to arrange your lessons, please let us know the name, age, gender, level, on what dates/time you want to take which lessons, and your allergy information.

Do you have any recommendations for gear rentals?2025-06-02T14:46:39+09:00

Please refer to this page for our recommendation. Some stores offer special discounts for our guests.

Can you make bookings for activities?2025-06-27T13:06:11+09:00

Yes, we are happy to help you book activities. For some activities, a 5-10% discount can be offered by booking through The Bears Japan. Please refer to this page for summer activities. For winter, we can help you book ski/snowboard lessons and other activities on this page.

Are there any hot springs (Onsen) nearby?2025-06-02T14:35:23+09:00

Yes, there are many hot springs (onsen) nearby. Hakuba Village is famous for having interesting hot springs with six different sources such as Hakuba Shionomichi Onsen which was confined in fossa magna for over 25 million years and has water that changes into dark brown when exposed to air, and the Hakuba Happo Onsen which is a natural hydrogen hot spring. Visiting different hot springs will surely blow away your everyday fatigue. For details, please check out this page.

Do you have any rest day options for winter?2025-06-27T13:08:17+09:00

Enjoying the hot springs (Onsen) is definitely a recommendation, but how about some indoor activities such as visiting the trapoline park, experiencing Japanese culture with workshops, shopping at the famous outdoor brand stores (Snow Peak, Northface, Patagonia, and etc.), and enjoying a relaxing time in lovely cafes and restaurants?
For details, please refer to these pages.
Onsen
Shopping
Hakuba Japanses Workshops
Other activities
Restaurants and cafes

Also besides skiing and snowboarding, Hakuba offers many other winter activities such as snowshoeing and snowmobile tours. Exploring other outdoor activities could be your option too!

What’s the best time of year to visit Hakuba if I’m not a fan of winter sports?2025-06-27T12:49:06+09:00

Spring and autumn are wonderful times to visit Hakuba. Spring brings cherry blossoms and pleasant weather, while autumn offers stunning scenery with colorful foliage. Both seasons are great for hiking and exploring nature.

What is there to do in Hakuba during the summer?2025-06-27T13:17:19+09:00

Summer in Hakuba is perfect for outdoor activities such as MTB, hiking, rafting, fishing, and even visiting adventure parks. The mild temperatures and lush nature make it a favorite season for many visitors.

Do you provide mountain-bike guiding services?2025-06-27T13:10:03+09:00

Yes. Our team knows the local trails inside out and can tailor guided rides to your skill level.

Can I bring my own bike?2025-06-27T12:47:54+09:00

Absolutely! We have secure bike storage and maintenance support available.

Do you rent bikes?2025-06-27T12:48:22+09:00

Yes, we partner with local shops for bike rentals. Ask our staff for assistance with bookings.

Can I wash my bike at the lodge?2025-06-27T12:47:36+09:00

Yes, we have a bike wash area and basic tools available for guests.

What activities are available for non-mountain bikers?2025-06-27T12:48:08+09:00

Hakuba has plenty to offer, including hiking trails of various levels, lake and waterfall visits, rafting, skiing and snowboarding in winter, and relaxing in onsens (hot springs). Our staff can help organize sightseeing and local tours.

If you have any questions about the bears Lodge,
please contact us from below.

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