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# The Bear's Japan K.K.

## Sitemaps
[XML Sitemap](https://thebearsjapan.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Where to Eat in Omachi: 11 Best Restaurants Near Hakuba](https://thebearsjapan.com/2026/07/08/where-to-eat-in-omachi/): Just 30–40 minutes south of Hakuba at the foot of the Northern Japan Alps, Omachi (Ōmachi) is a laid-back mountain city with a surprisingly good food scene. As the gateway to the Tateyama Kurobe Alpine Route and a town famous for some of Nagano’s purest spring water, it is a place where fresh local vegetables, Shinshu pork, handmade soba and cosy izakaya all come together. Whether you are after a refined French dinner, a hearty katsu lunch, or a relaxed evening of drinks and small plates, here are the best places to eat in Omachi — a mix of local favourites well worth the short trip from Hakuba.
- [The Ultimate Guide to Green Season Activities in Hakuba | Best Things to Do in Summer](https://thebearsjapan.com/2026/07/03/green-season-activities-hakuba/): When people hear the name Hakuba, they usually imagine deep powder snow, world-famous ski resorts, and unforgettable winter holidays. While Hakuba has earned its reputation as one of Japan's premier ski destinations, many visitors are surprised to discover that the valley is just as spectacular once the snow melts.
- [Things to Do in Hakuba in May: Spring Activities, Cherry Blossoms & Outdoor Adventures](https://thebearsjapan.com/2026/04/30/things-to-do-in-hakuba-in-may-spring-activities-cherry-blossoms-outdoor-adventures/): Visiting Hakuba in May is one of the best ways to experience the Japanese Alps without the winter crowds. This unique season combines late-season skiing, cherry blossoms, and the start of Hakuba’s green season. With temperatures ranging from 10–18°C, it’s the perfect time for outdoor activities, scenic views, and relaxed travel.
- [Spring in Hakuba: Your Complete Guide to Where to Go and What to Do](https://thebearsjapan.com/2026/03/31/spring-in-hakuba-your-complete-guide-to-where-to-go-and-what-to-do/): Spring in Hakuba is a hidden gem—an in-between season where the snow begins to melt, revealing vibrant greenery, blooming cherry blossoms, and a quieter, more relaxed side of the Japanese Alps. As the crowds of winter fade, Hakuba transforms into a peaceful mountain escape, perfect for nature lovers and those looking to experience Japan beyond the ski season. From scenic sakura spots to early-season hiking trails and unique outdoor activities, spring is one of the most beautiful and underrated times to visit Hakuba.
- [Where to Eat in Hakuba: Top 5 Burger Places in Hakuba](https://thebearsjapan.com/2026/03/12/where-to-eat-in-hakuba-top-5-burger-places-in-hakuba/): Hakuba may be best known for its skiing and mountain scenery, but it’s also home to some excellent burger spots. From towering gourmet burgers to classic cheeseburgers made with quality ingredients, the Hakuba food scene has plenty to offer for burger lovers. Whether you’re looking for a hearty meal after a day on the slopes, a casual dinner in Echoland, or a satisfying lunch during the green season, our team has gone out to try and personally curate this guide to the top 5 burger places in Hakuba. In this guide to the best burgers in Hakuba, we highlight the top spots for juicy patties, fresh toppings, and unique flavours.
- [The Bears Japan FIS Far East Cup Hakuba 2026](https://thebearsjapan.com/2026/02/12/the-bears-japan-fis-far-east-cup-hakuba-2026/): The Bears Japan are the official sponsors of the FIS Far East Cup Hakuba 2026
- [Complete Food Guide to Hakuba: Best Restaurants, Cafes and Bars](https://thebearsjapan.com/2026/02/04/complete-food-guide-to-hakuba-best-restaurants-cafes-and-bars/): Whether you’re searching for authentic Japanese food, international dining options, or après-ski bars after a day on the slopes, this curated guide will covers the best places to eat and drink in Hakuba, including top-rated restaurants, local cafés, and popular bars across the Hakuba valley region. Ideal for first-time visitors and returning guests alike, it’s your essential guide to dining in Hakuba, Nagano. For the 2025–26 winter season, we recommend using TableCheck to make online restaurant reservations in Hakuba.
- [Complete Onsen Guide to Hakuba: Best Hot Springs, Prices & Views](https://thebearsjapan.com/2026/02/04/complete-onsen-guide-to-hakuba-best-hot-springs-prices-views/): Hakuba is home to a wide variety of public onsen, each with different water qualities, views, and atmospheres. From large-scale resort baths to small local favorites, soaking in an onsen is one of the best ways to recover after skiing or hiking. Below is a curated list of our Top 7 Best onsens in Hakuba, as well as a guide on all the onsens in Hakuba.
- [Other Winter Activities in Hakuba (Beyond Skiing & Snowboarding)](https://thebearsjapan.com/2026/01/29/other-winter-activities-in-hakuba/): Hakuba isn’t just for skiers and snowboarders. During winter, the valley offers a wide range of snow activities and experiences perfect for non-skiers, families, and anyone looking to slow the pace. Enjoy peaceful snowshoeing through alpine forests, soak in traditional onsen hot springs surrounded by snow, or try unique experiences like hot air ballooning and glass making. Hakuba also shines for winter sightseeing, with cozy cafés, scenic viewpoints, local food experiences, and cultural activities that can be enjoyed even on heavy snow days. Whether you’re visiting with non-skiers or simply want a break from the slopes, Hakuba delivers memorable winter experiences beyond skiing. Here is a guide of winter activities do in Hakuba, that are not snowboarding or skiing on the slopes.
- [Hakuba Lift Pass Guide: (Hakuba Valley Ski Tickets)](https://thebearsjapan.com/2026/01/27/hakuba-lift-pass-guide-hakuba-valley-ski-tickets/): Planning to ski in Hakuba? Purchasing your Hakuba lift pass in advance is the easiest way to save time and make the most of your ski day. Hakuba Valley offers both individual resort lift tickets and the popular Hakuba Valley all-mountain day pass, allowing you to ski across multiple resorts with one ticket.
- [Luggage Storage & Luggage Transfer in Hakuba](https://thebearsjapan.com/2026/01/26/luggage-storage-luggage-transfer-in-hakuba/): Happo Bus Terminal
- [Hakuba: A Comprehensive Guide of All 10 Ski Resorts](https://thebearsjapan.com/2026/01/26/hakuba-a-comprehensive-guide-of-all-10-ski-resorts/): Hakuba Valley is home to some of the best ski resorts in Japan, offering an incredible range of terrain across ten unique ski areas set in the Northern Japanese Alps. From beginner-friendly groomers and world-class ski schools to deep powder, off-piste terrain, and terrain parks, Hakuba has a resort to suit every type of skier and snowboarder.This guide breaks down all 10 Hakuba ski resorts, highlighting what each one is best known for, who it’s ideal for, and who it may not suit. Whether you’re visiting Hakuba for the first time, traveling with mixed-ability groups, chasing powder days, or looking for a relaxed, scenic ski experience, this guide will help you choose the best resort for snowboarding or skiing in Hakuba.
- [How to get to Hakuba from Japan’s Major Cities](https://thebearsjapan.com/2026/01/26/how-to-get-to-hakuba-from-japans-major-cities/): Tokyo Station → Nagano Station
- [Hakuba Japanese Cultural Workshops: Calligraphy, Tea Ceremony, Incense Crafting and More](https://thebearsjapan.com/2026/01/26/hakuba-japanese-cultural-workshops/): In collaboration with local artisans and cultural experts, The Bears Japan offers hands-on Japanese cultural workshops at Kumaza on Echoland’s main street in Hakuba, allowing visitors to experience traditional Japanese arts in the heart of Hakuba
- [Where to Eat at Snow Peak Land Station Hakuba: Restaurant 雪峰 (Seppō)/ Seppō Shokudo](https://thebearsjapan.com/2026/01/14/where-to-eat-at-snow-peak-land-station-hakuba-restaurant-%e9%9b%aa%e5%b3%b0-seppo-seppo-shokudo/): During the green season, Seppō Shokudo offers a dining experience that can be enjoyed exclusively in Hakuba’s warmer months. Located inside Snow Peak LAND STATION HAKUBA, this seasonal restaurant is a destination in itself, combining thoughtful Japanese cuisine with striking architecture and expansive mountain scenery. In the winter, you can visit Restaurant 雪峰 (Seppō) instead, which serves as the alternative dining option during the snow season.
- [Where to Eat Soba in Hakuba: Mountain Soba Restaurant with the Best Tempura](https://thebearsjapan.com/2026/01/07/where-to-eat-soba-in-hakuba-mountain-soba-restaurant-with-the-best-tempura/): Deep in the mountains of Otari Village, Nagano Prefecture, Soba-ya Hotaru is widely regarded as one of the best places to enjoy authentic, handmade soba in the region. Known for its dedication to traditional techniques and local ingredients, this small soba restaurant draws visitors from across Nagano and beyond. If you love soba, this is a place that belongs at the top of your list.
- [Discover Amakazari Kogen: A Hidden Free Mountain Onsen in Nagano](https://thebearsjapan.com/2025/12/23/discover-amakazari-kogen-a-hidden-free-mountain-onsen-in-nagano/): Hidden deep in the mountains of Otari, Nagano, Amakazari Kogen Onsen is a secret hot spring that feels worlds away from everyday life. Located about 100 meters below Mount Amakazari, this natural open-air bath is surrounded by untouched beech forests and flowing mountain streams. It’s one of the most tranquil outdoor onsens in the Hakuba Valley—perfect for travelers seeking a quiet escape in nature.
- [The City Bakery Hakuba | Pastries, Coffee & Mountain Views at Iwatake](https://thebearsjapan.com/2025/12/04/the-city-bakery-hakuba-pastries-coffee-mountain-views-at-iwatake/): Located at the summit of Hakuba Iwatake Mountain Resort, The City Bakery at Hakuba Mountain Harbor offers freshly baked pastries, premium coffee, and stunning views of the Northern Japanese Alps. Originally founded in New York in 1990, The City Bakery is known for its signature pretzels, rich hot chocolate, and artisan breads. The Hakuba branch brings this urban café experience to the mountains, making it one of the most popular stops for both breakfast and afternoon breaks during a day at Iwatake.
- [Hakuba Transport Guide 2025/26 – Car Rentals, Shuttles & Taxis](https://thebearsjapan.com/2025/12/04/hakuba-transport-guide-2025-26-car-rentals-shuttles-taxis/): Traveling around Hakuba in winter can be challenging, especially with crowded shuttle buses, long taxi waits, and snowy road conditions. To help you move easily between the 10 Hakuba Valley ski resorts, restaurants, and sightseeing areas, this guide covers every major transportation option — including the most convenient and flexible choice, The Bears Transport, our official rental car service.
- [Yoo-Hoo! SWING | Hakuba Iwatake’s Mountain-Top Swing Experience](https://thebearsjapan.com/2025/11/12/yoo-hoo-swing-hakuba-iwatakes-mountain-top-swing-experience/): Located at the summit of Hakuba Iwatake Mountain Resort, 1,289 meters above sea level, the Yoo-Hoo! SWING is one of the area’s most popular attractions in both the green and winter seasons. Visitors can enjoy the unique feeling of swinging out toward the Japanese Alps with a full panoramic view of the Hakuba Valley. Each ride costs ¥500 per person, and access to the swing requires either a gondola ticket or a two-hour hike to the top.
- [CHAVATY HAKUBA | Scenic Tea Latte Café with Mountain Views in Iwatake](https://thebearsjapan.com/2025/11/12/chavaty-hakuba-scenic-tea-latte-cafe-with-mountain-views-in-iwatake/): Located high above the Hakuba Valley in Iwatake, CHAVATY HAKUBA is a scenic mountain café known for its signature milk tea, homemade scones, and breathtaking panoramic views of the Northern Japanese Alps. Originally opened in Tokyo’s Omotesando as a specialty tea latte shop, CHAVATY HAKUBA brings its refined flavors and minimalist aesthetic to the Japanese Alps, creating a serene space where visitors can relax and enjoy tea surrounded by nature.
- [Best Ski and Snowboard Schools in Hakuba: Learn from Local Experts (2026-2027 Guide)](https://thebearsjapan.com/2025/10/24/best-ski-and-snowboard-schools-in-hakuba-learn-from-local-experts-2025-guide/): For international visitors, finding a ski school that offers English-language lessons makes learning safe, fun, and stress-free. Hakuba has several excellent schools with certified instructors who specialize in both private and group lessons across multiple resorts. Whether you’re learning your first turns or improving your technique, these trusted schools deliver professional instruction and personal attention.
- [Best Ski and Snowboard Rental Shops in Hakuba: Complete 2026-2027 Guide](https://thebearsjapan.com/2025/10/24/best-ski-and-snowboard-rental-shops-in-hakuba-complete-2025-guide/): If you’re planning a winter getaway to the Japanese Alps, Hakuba is one of Japan’s most famous ski destinations — known for its deep powder snow, world-class resorts, and incredible backcountry terrain. Whether you’re renting skis and snowboards or booking lessons with an English-speaking instructor, this guide covers the best Hakuba ski and snowboard rental shops across Hakuba valley.
- [Autumn Mushroom Picking in Otari, Hakuba Valley: A Unique Foraging Experience in Nagano, Japan](https://thebearsjapan.com/2025/10/10/autumn-mushroom-picking-in-hakuba/): Looking for an unforgettable autumn experience in Japan? Join a guided mushroom-picking tour in Otari, Nagano — part of the stunning Hakuba Valley. As the forests turn golden and red, explore tranquil mountain trails deep in the forests of Nagano, learn to identify wild mushrooms, and enjoy the crisp alpine air. Just a car ride away from Hakuba’s famous ski resorts, this authentic nature activity is the perfect way to experience Japan’s autumn charm surrounded by breathtaking views of the Japanese Alps.
- [Best Places to Eat in Hakuba: A Complete Foodie Guide](https://thebearsjapan.com/2025/09/26/best-places-to-eat-in-hakuba-a-complete-foodie-guide/): Hakuba may be best known for its powder-perfect ski slopes and alpine adventures, but this mountain village in the Northern Japanese Alps is also a hidden gem for food lovers. From cosy log cabin cafés serving hearty burgers, to authentic Italian trattorias, to lakeside bakeries with panoramic views, Hakuba’s dining scene is as diverse as its landscapes.
- [Where to Eat in Hakuba: Trattoria Liberta Italian Restaurant](https://thebearsjapan.com/2025/09/24/trattoria-liberta-best-pasta-in-japan/): In the heart of Hakuba Village, Nagano Prefecture, Trattoria Liberta is a charming Italian restaurant that brings Mediterranean and Italian flavours to the Japanese Alps. Opened in the detached wing of an inn, the restaurant occupies a renovated traditional Japanese house, blending rustic charm with modern comfort. The result is a dining spot where Japanese tradition meets Italian simplicity.
- [Summer Activity in Hakuba: Stand Up Paddleboarding](https://thebearsjapan.com/2025/09/05/summer-activity-in-hakuba-stand-up-paddleboarding/): Looking for a refreshing way to escape the summer heat in Japan? Stand-up paddleboarding (SUP) on Lake Aoki in Hakuba, Nagano is one of the best outdoor experiences you can have. Just minutes from Hakuba’s mountain resorts, this crystal-clear alpine lake is the perfect spot to cool down, relax, and soak in breathtaking views of the Japanese Alps.
- [Sounds Like Cafe: The Largest Burgers in Hakuba](https://thebearsjapan.com/2025/09/05/sounds-like-cafe-the-largest-burgers-in-hakuba/): Right in the middle of Echoland, Hakuba’s lively dining street, you’ll find Sounds Like Café—a long-time favourite known for the biggest burgers in Hakuba. Loved by locals and visitors alike, this café is more than just a place to eat—it’s a relaxed hangout spot where hearty food and warm hospitality come together. Along with burgers, you’ll also find freshly baked sweets, sandwiches, and a daily soup set, making it a versatile stop for lunch, coffee, or après-ski comfort.
- [The Ultimate Hakuba Summer Guide: What to do, Where to Eat](https://thebearsjapan.com/2025/08/31/hakuba-summer-guide-what-to-do-where-to-eat/): Hakuba may be most famous for its world-class ski slopes, but when the snow melts, this mountain village in the Northern Japanese Alps transforms into a lush summer paradise. Blueberry farms, picturesque alpine lakes perfect for SUP, cosy forest cafés, and even bold culinary adventures like a Wild Bear Meat Burgers.
- [Kira Kira Glass: Design Your Own Custom Glass Accessories in Hakuba, Nagano](https://thebearsjapan.com/2025/07/29/kira-kira-glass-design-your-own-custom-glass-accessories-in-hakuba-nagano/): Looking for a fun, hands-on activity in Nagano that isn't hiking, skiing, or mountain biking? Kira Kira Glass is an enchanting glassmaking workshop nestled in the Japanese Alps in Hakuba where you can design and create your very own accessory—right in the heart of nature.
- [Gravity Worx: Local Italian Gem Near Hakuba Station](https://thebearsjapan.com/2025/07/25/gravity-worx-local-italian-gem-near-hakuba-station/): Just a minute walk from Hakuba Station, Gravity Worx is a charming restaurant that has quietly earned its place as one of Hakuba’s local gems. For over 35 years, this cozy log cabin eatery has been serving handcrafted pasta dishes to locals and travelers alike. Entirely operated by a team of women—all from Hakuba—the restaurant showcases heartfelt Japanese hospitality with creative, seasonal cooking made with local ingredients.
- [Blueberry Picking in Hakuba: The Perfect Summer Activity with Mountain Views, Goats & Local Gelato](https://thebearsjapan.com/2025/07/22/hakuba-blueberry-picking-mountain-views-goats-gelato/): If you're looking for a unique summer activity in Nagano, blueberry picking in Hakuba offers the perfect mix of nature, flavor, and fun. Set against the stunning backdrop of the Japanese Alps, this local farm lets you pick and eat as many pesticide-free blueberries as you like for just ¥1,000 per person. With friendly goats, panoramic views, and a gelato shop nearby serving fresh blueberry ice cream, it’s a refreshing escape for couples, families, and fruit lovers alike.
- [Where to Eat in Hakuba: Unique Bear Meat Burgers at KUMAZA](https://thebearsjapan.com/2025/07/19/bear-meat-burgers-hakuba-bears-cafe-kumaza/): Introducing Hakuba’s Wild Game Menu: Kumaza’s new wild meat menu is a first for the Hakuba area. Inspired by the region’s nature and their company name—The Bears Japan—they’ve created a lineup of wild burgers you won’t find anywhere else in Japan.
- [Sustainable Gelato Café in the Japanese Alps: TABITABI Gelato & Sweets in Hakuba](https://thebearsjapan.com/2025/07/17/sustainable-gelato-cafe-in-the-japanese-alps-tabitabi-gelato-sweets-in-hakuba/): If you’re visiting Japan and planning a trip to the Japanese Alps, make sure to stop by TABITABI Café—home to some of the best gelato in Hakuba. Located in the heart of Nagano’s scenic Hakuba Valley, this charming café offers year-round views of Mount Shirouma, one of the most iconic peaks in the Northern Japanese Alps.
- [Where to Eat in Hakuba: Ao Lakeside Café by Lake Aoki with Incredible Mountain Views](https://thebearsjapan.com/2025/07/16/famous-hakuba-lakeside-cafe-ao/): If you’re spending summer in Japan, Hakuba should be at the top of your list. While this mountain village is famous for its world-class winter sports, it transforms into a stunning summer destination. Lake Aoki (Lake Ao) offers exciting watersports, breathtaking views of the Northern Japanese Alps, and excellent dining options.
- [Gluten-Free Bakery Café in Hakuba: Sakulala Sweets and Bakery](https://thebearsjapan.com/2025/07/10/sakulala-cafe-hakuba-japan/): Nestled in the mountains and forests of Nagano, just an 8-minute drive from Hakuba Station, is one of the most charming hidden cafés in the area— Sakulala Sweets and Bakery. This cafe combines nature, design, and comfort all together. Whether you’re in search of a sweet treat, a good matcha latte, or just a peaceful break from the road, this Hakuba café is well worth the visit.
- [Company name change & New Website release](https://thebearsjapan.com/2025/06/01/hello-world/): Thank you very much for using our website.
- [Notice of Website Renewal](https://thebearsjapan.com/2023/07/20/notice-of-website-renewal/): Thank you for visiting our website.We have recently renewed our website to make it easier and more comfortable to use.

## Pages
- [Home](https://thebearsjapan.com/): THE BEARS JAPAN
- [Stay](https://thebearsjapan.com/stay/): Luxury villas, chalets, and holiday homes in Hakuba Valley, Nagano
- [FAQ](https://thebearsjapan.com/stay/signature-stays/faq/): Please download this PDF for detailed instructions on how to stay at our rental properties.
- [FAQ Booking and Payment](https://thebearsjapan.com/stay/signature-stays/faq/booking-and-payment/): Please select “Rental Properties” from the menu. On this page, you can search for the best property from rate, number of guests, and location. However we are very happy to assist you directly, so please feel free to contact us anytime with what you are looking for.
- [FAQ Your Stay](https://thebearsjapan.com/stay/signature-stays/faq/stay/): ※Operating hours are from 8:00am – 20:00pm.
- [FAQ Activities](https://thebearsjapan.com/stay/signature-stays/faq/activity/): Yes. It depends on the property, but some properties are ski-in/out or in walking distance to the ski resorts, and many of our properties are 5-15 minutes away by car or the free ski shuttles.
- [FAQ Access](https://thebearsjapan.com/stay/signature-stays/faq/access/): Parking space is available at all our properties, but please refer to each property’s page and check the number of cars that can be parked.
- [Membership](https://thebearsjapan.com/stay/hakubears-club/): Join for free!
- [Comfort Homes Add Ons](https://thebearsjapan.com/stay/signature-stays/add-ons/): 5,500 yen per night
- [Signature Stays](https://thebearsjapan.com/stay/signature-stays/): The Bears Japan offers a variety of self-contained rental properties at a very affordable price, and our guests will book the whole property for their stay. The price per night is for the whole property, so the price will not change according to the number of guests staying at the house. Please check the maximum number of guests each property can accommodate.
- [Lodge](https://thebearsjapan.com/stay/lodge/): Best Prices, Best Holidays
- [Lodge Rooms](https://thebearsjapan.com/stay/lodge/rooms/): KODIAK
- [Transport](https://thebearsjapan.com/bears-transport/): Reliable 4WD Rental Cars in Hakuba for Winter and Green Season Travel
- [Toyota ALPHARD](https://thebearsjapan.com/bears-transport/toyota-alphard/): Toyota ALPHARD
- [Mitsubishi DELICA](https://thebearsjapan.com/bears-transport/mitsubishi-delica/): Images are for illustrative purposes only
- [Toyota HIACE](https://thebearsjapan.com/bears-transport/toyota-hiace/): Toyota HIACE
- [Honda NBOX](https://thebearsjapan.com/bears-transport/honda-nbox/): Images are for illustrative purposes only.
- [About Us](https://thebearsjapan.com/about-us/): Originally from the UK, our founder Desmond moved to Hakuba in 2008 and went on to establish The Bears Japan. Starting out as a rental property management business, The Bears Japan has expanded to property development, dining, and transport rental. We aim to provide a seamless and complete Hakuba travel experience.
- [Open Positions](https://thebearsjapan.com/about-us/open-positions/): No current openings
- [The Bears Dining](https://thebearsjapan.com/dining/): Discover the flavors of Hakuba with The Bears Japan, where dining is as thoughtfully curated as your stay. Our signature cafés offer the perfect setting to unwind on the slopes.
- [Meet The Team](https://thebearsjapan.com/about-us/meet-the-team/): Meet The Team
- [Property Management](https://thebearsjapan.com/about-us/management/): With over 30 properties under management and over 10 years experience in Hakuba, The Bears Japan offers Property Management Services to non resident investors and locals who own property, or who are looking to invest in the Hakuba dream.
Whether you’re buying into the Hakuba market primarily for your own enjoyment, and are just looking for an income to help cover expenses from when you’re not using the property, or have bought as an investment, and plan to be a hands-off owner, we’re happy to give you as much or as little help as you need.
- [Property Development](https://thebearsjapan.com/about-us/investment/): Enjoy regular income, capital growth and personal usage
- [Mountain Bike Tour](https://thebearsjapan.com/stay/lodge/mountain-bike-tour/): Mountain Bike Tours
- [News & Blog Experiences](https://thebearsjapan.com/news-blog/news-blog-experiences/): Experiences
- [News & Blog Eats](https://thebearsjapan.com/news-blog/eats/): Eats
- [News & Blog Useful Information](https://thebearsjapan.com/news-blog/news-blog-useful-information/): Useful Information
- [News & Blog](https://thebearsjapan.com/news-blog/): All Articles
- [Private Chef Service](https://thebearsjapan.com/stay/private-chef-service/): Enhance your stay in Hakuba with a private chef experience in the comfort of your luxury villa or vacation rentals. Available at Yume properties and selected The Bears Properties, this exclusive service brings elevated, restaurant-quality dining directly to you.
- [Private Chef Service – Zen](https://thebearsjapan.com/stay/private-chef-service/zen/): Farm Dining Zen
- [Private Chef Service – Crete](https://thebearsjapan.com/stay/private-chef-service/crete/): Crête
- [Private Chef Service – Catering Lab](https://thebearsjapan.com/stay/private-chef-service/catering-lab/): Catering Lab Hakuba
- [Rental Properties – Echoland & Misorano Area](https://thebearsjapan.com/stay/signature-stays/echoland-misorano-area/): Rental properties in the Echoland & Misorano areaSalji10Guests / 5Bedrooms / 0Bathrooms / 5Showerrooms / 6ToiletsView property
Casa Verde Hakuba10Guests / 5Bedrooms / 1Bathrooms / 2Showerrooms / 4ToiletsView property
Yama House Hakuba10Guests / 5Bedrooms / 1Bathrooms / 2Showerrooms / 2ToiletsView property
Villa Shizen Hakuba10Guests / 5Bedrooms / 2Bathrooms / 0Showerrooms / 7ToiletsView property
Sumi Villa Hakuba9Guests / 4Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Landscape Villa Hakuba8Guests / 4Bedrooms / 1Bathrooms / 1Showerrooms / 2ToiletsView property
Kenman House Hakuba6Guests / 3Bedrooms / 1Bathrooms / 1Showerrooms / 2ToiletsView property
Bond Chalet Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Hakuba Shiro Usagi6Guests / 3Bedrooms / 1Bathrooms / 1Showerrooms / 2ToiletsView property
Alpen House Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Landscape Chalet Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
White Peak Cabin Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Sonata House Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Cooper’s House Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Alps Aunty Cottage6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Ricky House Hakuba6Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Condor House Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Eagle House Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Hakuba Hutch4Guests / 1Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Hanna’s House Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Big Foot Cabin Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Hinoki Cabin Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Konayuki Cabin Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Sennin Cabin Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
- [Rental Properties – Wadano Area](https://thebearsjapan.com/stay/signature-stays/wadano-area/): Rental properties in the Wadano areaCat’s Villa Hakuba 1&26Guests / 3Bedrooms / 1Bathrooms / 1Showerrooms / 2ToiletsView property
Cat’s Villa Hakuba 3&46Guests / 3Bedrooms / 1Bathrooms / 1Showerrooms / 2ToiletsView property
- [Rental Properties – Meitetsu & Goryu & Sanosaka Area](https://thebearsjapan.com/stay/signature-stays/meitetsu-goryu-area/): Rental properties in the Meitetsu & Goryu areaSwiss Chalet Hakuba7Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Hakuba Bliss Cottage6Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
MOON BEAR HOUSE Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Hakuba Villa Yeti4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
- [Rental Properties – Omachi](https://thebearsjapan.com/stay/signature-stays/omachi-area/): Rental properties in OmachiZEKKEI6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
- [Rental Properties – Pet Friendly](https://thebearsjapan.com/stay/signature-stays/pet-friendly/): Pet Friendly Rental propertiesZEKKEI6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Kenman House Hakuba6Guests / 3Bedrooms / 1Bathrooms / 1Showerrooms / 2ToiletsView property
Bond Chalet Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Ricky House Hakuba6Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Hakuba Bliss Cottage6Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Hanna’s House Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Konayuki Cabin Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Sennin Cabin Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
- [Rental Properties – 7 Guests Or More](https://thebearsjapan.com/stay/signature-stays/7-guests-or-more/): Rental properties for 7 guests or moreZEKKEI6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Salji10Guests / 5Bedrooms / 0Bathrooms / 5Showerrooms / 6ToiletsView property
Casa Verde Hakuba10Guests / 5Bedrooms / 1Bathrooms / 2Showerrooms / 4ToiletsView property
Yama House Hakuba10Guests / 5Bedrooms / 1Bathrooms / 2Showerrooms / 2ToiletsView property
Villa Shizen Hakuba10Guests / 5Bedrooms / 2Bathrooms / 0Showerrooms / 7ToiletsView property
Sumi Villa Hakuba9Guests / 4Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Landscape Villa Hakuba8Guests / 4Bedrooms / 1Bathrooms / 1Showerrooms / 2ToiletsView property
Swiss Chalet Hakuba7Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
- [Rental Properties – 6 Guests](https://thebearsjapan.com/stay/signature-stays/up-to-6-guests/): Rental properties for up to 6 guestsZEKKEI6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Cat’s Villa Hakuba 1&26Guests / 3Bedrooms / 1Bathrooms / 1Showerrooms / 2ToiletsView property
Cat’s Villa Hakuba 3&46Guests / 3Bedrooms / 1Bathrooms / 1Showerrooms / 2ToiletsView property
Kenman House Hakuba6Guests / 3Bedrooms / 1Bathrooms / 1Showerrooms / 2ToiletsView property
Bond Chalet Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Hakuba Shiro Usagi6Guests / 3Bedrooms / 1Bathrooms / 1Showerrooms / 2ToiletsView property
Alpen House Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Landscape Chalet Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
White Peak Cabin Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Sonata House Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Cooper’s House Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Alps Aunty Cottage6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Ricky House Hakuba6Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Hakuba Bliss Cottage6Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
MOON BEAR HOUSE Hakuba6Guests / 3Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
- [Rental Properties – 4 Guests](https://thebearsjapan.com/stay/signature-stays/up-to-4-guests/): Rental properties for up to 4 guestsHakuba Villa Yeti4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Condor House Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Eagle House Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Hakuba Hutch4Guests / 1Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Hanna’s House Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 2ToiletsView property
Big Foot Cabin Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Hinoki Cabin Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Konayuki Cabin Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
Sennin Cabin Hakuba4Guests / 2Bedrooms / 1Bathrooms / 0Showerrooms / 1ToiletsView property
- [Rental Car Basics](https://thebearsjapan.com/bears-transport/rental-car-basics/): Advance reservation is required.
- [In Case of Emergency](https://thebearsjapan.com/bears-transport/in-case-of-emergency/): By adding the CDW, the above charges to guests will be waived.
- [Kumaza](https://thebearsjapan.com/dining/bears-cafe/): Please come and enjoy our new menu. You’re sure to find the perfect dish for you!
- [The Bears Cafe Kurobishi](https://thebearsjapan.com/dining/kurobishi/): Located on the Happo-one slopes, at the base of the Kurobishi run, accessed by coming down from the Alpen Quad lift. Call in and relax, enjoy the food and drinks with magnificent views, or relax and warm up in our comfy sofa area. Gourmet Coffee, Tap Beers, Soft Drinks, Classic Fish & Chips, Curry, Pasta, Pastries, Muffins & Ice Cream
- [The Bears Cafe Sakka](https://thebearsjapan.com/dining/sakka/): Located on the Happo-one slopes, at SNOW PLAZA SAKKA, in upper Wadano.

## Properties
- [ZEKKEI](https://thebearsjapan.com/properties/zekkei/): ZEKKEI is our newly listed, beautifully designed 3-bedroom, pet-friendly private villa where modern comfort meets the breathtaking beauty of the Northern Alps. Perfect for families, groups of friends, and their furry companions, it’s a place to slow down, reconnect, and enjoy every season in a truly memorable setting.
- [Alpine Tenshi Villas ~ 弁天 BENTEN ~](https://thebearsjapan.com/properties/alpine-tenshi-villas-benten/): Alpine Tenshi Villas are an exquisite collection of luxury villas completed in January 2025. Perched high up on the mountainside, the Villas are just metres from the edge of the ski slopes above Goryu Escal Plaza, offering rare ski-in, ski-out access to the amazing snow resorts of Goryu and Hakuba 47 (including one of the few night skiing slopes in Hakuba). The ultimate paradise for skiiers and snowboarders!
- [Alpine Tenshi Villas ~ 吉祥天 KISSHOTEN ~](https://thebearsjapan.com/properties/alpine-tenshi-villas-kisshoten/): Alpine Tenshi Villas are an exquisite collection of luxury villas completed in January 2025. Perched high up on the mountainside, the Villas are just metres from the edge of the ski slopes above Goryu Escal Plaza, offering rare ski-in, ski-out access to the amazing snow resorts of Goryu and Hakuba 47 (including one of the few night skiing slopes in Hakuba). The ultimate paradise for skiiers and snowboarders!
- [Alpine Tenshi Villas ~ 鈿女 UZUME ~](https://thebearsjapan.com/properties/alpine-tenshi-villas-uzume/): Alpine Tenshi Villas are an exquisite collection of luxury villas completed in January 2025. Perched high up on the mountainside, the Villas are just metres from the edge of the ski slopes above Goryu Escal Plaza, offering rare ski-in, ski-out access to the amazing snow resorts of Goryu and Hakuba 47 (including one of the few night skiing slopes in Hakuba). The ultimate paradise for skiiers and snowboarders!
- [Alpine Tenshi Villas ~ 観音 KANNON ~](https://thebearsjapan.com/properties/alpine-tenshi-villas-kannon/): Alpine Tenshi Villas are an exquisite collection of luxury villas completed in January 2025. Perched high up on the mountainside, the Villas are just metres from the edge of the ski slopes above Goryu Escal Plaza, offering rare ski-in, ski-out access to the amazing snow resorts of Goryu and Hakuba 47 (including one of the few night skiing slopes in Hakuba). The ultimate paradise for skiiers and snowboarders!
- [Alpine Tenshi Villas ~ 稲荷 INARI ~](https://thebearsjapan.com/properties/alpine-tenshi-villas-inari/): Alpine Tenshi Villas are an exquisite collection of luxury villas completed in January 2025. Perched high up on the mountainside, the Villas are just metres from the edge of the ski slopes above Goryu Escal Plaza, offering rare ski-in, ski-out access to the amazing snow resorts of Goryu and Hakuba 47 (including one of the few night skiing slopes in Hakuba). The ultimate paradise for skiiers and snowboarders!
- [Salji](https://thebearsjapan.com/properties/salji/): A 5 bedroom (all ensuite) property, that can be used as one large property, or split into a 2 bedroom and a 3 bedroom unit, both with their own private entrance.
- [Casa Verde Hakuba](https://thebearsjapan.com/properties/casa-verde-hakuba/): Come and enjoy this spacious, stylish and modern self catering, self contained property set in the woods just above Echoland, in the beautiful village of Hakuba, Nagano….home to the premier events of the 1998 Winter Olympics.
- [Yama House Hakuba](https://thebearsjapan.com/properties/yama-house-hakuba/): For the Winter Season, and the excitement of having the snow at your doorstep, or for the cool refreshing Summer Season, Yama House Hakuba offers stylish accommodation with 4 bedrooms and a Japanese Tatami room for up to 10 people at a very affordable price. It is great for a family with kids, or a group of friends.
- [Villa Shizen Hakuba](https://thebearsjapan.com/properties/villa-shizen-hakuba/): Come and enjoy the charm of our self-catering, self-contained house set in the heart of the Echoland Forest in beautiful Hakuba, Nagano—home to the 1998 Winter Olympics. Villa Shizen offers spacious, stylish accommodation for up to 10 guests, perfect for both winter snow and cool summer stays.
- [Sumi Villa Hakuba](https://thebearsjapan.com/properties/sumi-villa-hakuba/): 【NEW for 2024 Summer! A large air-conditioning unit has been installed in the living dining room!!!】
- [Landscape Villa Hakuba](https://thebearsjapan.com/properties/landscape-villa-hakuba/): Come and check out this new listing for the 2024/25 season.
- [Swiss Chalet Hakuba](https://thebearsjapan.com/properties/swiss-chalet-hakuba/): Come and enjoy this warm and spacious self catering, self contained log house set in the woods of Goryu, in the beautiful village of Hakuba, Nagano….home to the premier events of the 1998 Winter Olympics.
- [Cat’s Villa Hakuba 1&2](https://thebearsjapan.com/properties/cats-villa-hakuba-12/): Come and enjoy the modern and attractively decorated self catering, self contained villa set in central Wadano, Hakuba, Nagano….home to the premier events of the 1998 Winter Olympics.
- [Cat’s Villa Hakuba 3&4](https://thebearsjapan.com/properties/cats-villa-hakuba-3-4/): Come and enjoy the modern and attractively decorated self catering, self contained villa set in central Wadano, Hakuba, Nagano….home to the premier events of the 1998 Winter Olympics.
- [Kenman House Hakuba](https://thebearsjapan.com/properties/kenman-house-hakuba/): 【NEW for 2024 Summer! Air-conditioning units has been installed in all the rooms!!!】
- [Bond Chalet Hakuba](https://thebearsjapan.com/properties/bond-chalet-hakuba/): For the Winter Season, with the excitement of having the snow at your doorstep every morning, or for the cool refreshing Summer Season, Bond Chalet has everything you’ll need for great snow holiday for up to 6 people at a very affordable price. It is great for a family with kids, or a group of friends and this property also offers you to stay with your pet in the green season.
- [Hakuba Shiro Usagi](https://thebearsjapan.com/properties/hakuba-shiro-usagi/): Come and enjoy this stylish, spacious, self catering, self contained new property set in the woods just above Echoland, in the beautiful village of Hakuba, Nagano….home to the premier events of the 1998 Winter Olympics.
- [Alpen House Hakuba](https://thebearsjapan.com/properties/alpen-house-hakuba/): 【NEW for 2024 Summer! A large air-conditioning unit has been installed in the living dining room!!!】
- [Landscape Chalet Hakuba](https://thebearsjapan.com/properties/landscape-chalet-hakuba/): Come and enjoy this cozy, newly furnished self catering, self contained chalet set in the woods just above Echoland, in the beautiful village of Hakuba, Nagano….home to the premier events of the 1998 Winter Olympics.
- [White Peak Cabin Hakuba](https://thebearsjapan.com/properties/white-peak-cabin-hakuba/): Come and check out this new listing for the 2024/25 season.
- [Sonata House Hakuba](https://thebearsjapan.com/properties/sonata-house-hakuba/): Come and check out this new listing for the 2024/25 season.
- [Cooper’s House Hakuba](https://thebearsjapan.com/properties/coopers-house-hakuba/): Come and enjoy this new, stylish and modern self catering, self contained property set in the woods of Misorano, in the beautiful village of Hakuba, Nagano….home to the premier events of the 1998 Winter Olympics.
- [Alps Aunty Cottage](https://thebearsjapan.com/properties/alps-aunty-cottage/): Come and enjoy the charm of our cozy, renovated and modern self catering, self contained property set in the heart of the Misorano Forest, in the beautiful village of Hakuba, Nagano..home to the premier events of the 1998 Winter Olympics.
- [Ricky House Hakuba](https://thebearsjapan.com/properties/ricky-house-hakuba/): Come and enjoy the charm of our cozy and modern self catering, self contained property set in the heart of the Misorano Forest, in the beautiful village of Hakuba, Nagano..home to the premier events of the 1998 Winter Olympics.
- [Hakuba Bliss Cottage](https://thebearsjapan.com/properties/hakuba-bliss-cottage/): Enjoy the charm of our self catering, self contained property set in the quiet Meitetsu forest, in the beautiful village of Hakuba, Nagano..home to the premier events of the 1998 Winter Olympics.
- [MOON BEAR HOUSE Hakuba](https://thebearsjapan.com/properties/moon-bear-house-hakuba/): Come and check out this new listing for the 2024/25 season.
- [Hakuba Villa Yeti](https://thebearsjapan.com/properties/hakuba-villa-yeti/): Come and check out this new listing for the 2025/26 season.
- [Condor House Hakuba](https://thebearsjapan.com/properties/condor-house-hakuba/): Come and enjoy this stylish 2 bedroom self catering, self contained new property set just off the main street of Echoland, in the beautiful village of Hakuba, Nagano….home to the premier events of the 1998 Winter Olympics.
- [Eagle House Hakuba](https://thebearsjapan.com/properties/eagle-house-hakuba/): 【NEW for 2024 Summer! Air-conditioning units has been installed in all the rooms!!!】
- [Hakuba Hutch](https://thebearsjapan.com/properties/hakuba-hutch/): Come and check out this new listing for the 2024/25 season.
- [Hanna’s House Hakuba](https://thebearsjapan.com/properties/hannas-house-hakuba/): Come and enjoy this stylish self catering, self contained chalet set in the woods just above Echoland, in the beautiful village of Hakuba, Nagano….home to the premier events of the 1998 Winter Olympics.
- [Big Foot Cabin Hakuba](https://thebearsjapan.com/properties/big-foot-cabin-hakuba/): Come and enjoy the charm of our  cozy, newly furnished, modern 2 bedroom self catering, self contained log cabin set in the woods just above Echoland, in the beautiful village of Hakuba, Nagano..home to the premier events of the 1998 Winter Olympics.
- [Hinoki Cabin Hakuba](https://thebearsjapan.com/properties/hinoki-cabin-hakuba/): Check out the details, you won’t be disappointed…
- [Konayuki Cabin Hakuba](https://thebearsjapan.com/properties/konayuki-cabin-hakuba/): Come and check out this newly renovated house for the 2024/25 winter season.
- [Sennin Cabin Hakuba](https://thebearsjapan.com/properties/sennin-cabin-hakuba/): To see more of the cabin and the paradise we live in…Hakuba, please check out the pictures below.

## FAQs
- [Number of Passengers (Including Children)](https://thebearsjapan.com/faq-items/number-of-passengers-including-children/): When using our rental cars, a seat is required for each passenger, regardless of age.Please ensure that every passenger has their own seat and wears a seatbelt.
- [Is it possible to rent a car from Nagano Station?](https://thebearsjapan.com/faq-items/is-it-possible-to-rent-a-car-from-nagano-station/): We regret to inform you that rental services at Nagano Station are not available at this time.
- [How is the basic rental fee is calculated?](https://thebearsjapan.com/faq-items/how-the-basic-rental-fee-is-calculated/): Rental Fee CalculationRates are based on vehicle type and rental duration.Displayed prices include the car fee, insurance, and tax.
- [How many days can I rent a car for at most?](https://thebearsjapan.com/faq-items/how-many-days-can-i-rent-a-car-for-at-most/): We offer long-term rentals with no maximum duration.Please contact us for long-term pricing.
- [Are there any age restrictions for renting a car?](https://thebearsjapan.com/faq-items/are-there-any-age-restrictions-for-renting-a-car/): Our rental cars are available only to drivers who are 21 years of age or older and have at least one year of driving experience.Please note that the Alphard is limited to drivers aged 25 and above.
- [What are the transport options from Kansai area (Osaka / Nagoya) to Hakuba?](https://thebearsjapan.com/faq-items/what-are-the-transport-options-from-kansai-area-osaka-nagoya-to-hakuba/): For transport options from Kansai are (Osaka/Nagoya) to Hakuba, please refer to this page.
- [What are the tansport options from Tokyo to Hakuba?](https://thebearsjapan.com/faq-items/access-from-tokyo-area/): For transport options from Tokyo to Hakuba, please refer to this page.
- [Are there any direct transport from the airport to the accommodation?](https://thebearsjapan.com/faq-items/direct-transport-from-the-airport/): Yes, we recommed you the ”Chuo Taxi Airport Direct". Please refer this page for the details of their service (from Haneda airport, it will be a shared van service, and from Narita airport, it will be a private charter). We are happy to arrange this service for you. Please let us know your flight information, number of passengers and the number of luggage to book this service. Another option will be the "Nagano Snow Shuttle". If the time meets well with your flight schedule, this will be a great option for you. Please refer to this page for the details of their service. Otherwise, how about renting a car at the airport and driving to Hakuba? In that case, please make sure you book a 4WD car with snow tires.
- [How do you get to the accommodation if you use public tranport (train/bus) to Hakuba?](https://thebearsjapan.com/faq-items/pick-up-drop-off-service/): However, please note that this will be offered on a first-come first-served basis and this needs to be arranged at the latest by noon (12:00pm) on the day before your arrival or departure. Also, this service is offered at check-in/check-out only during our check-in/check-out hours (15:00-20:00pm/8:00-10:00am), and it will be only one pick up/drop off per booking, plus we may have to do several runs per check-in depending on the number of guests and the amount of luggage you have.
- [Is parking space available at the properties?](https://thebearsjapan.com/faq-items/parking/): Parking space is available at all our properties, but please refer to each property's page and check the number of cars that can be parked.
- [How do I find out the location of the property to get there by car?](https://thebearsjapan.com/faq-items/dont-know-where-the-property-is/): Please refer to each property's page. The address and the map of the property is on the page. Also the location can be found by searching on Google Map with the property name.
- [How can I enjoy BBQ at the property?](https://thebearsjapan.com/faq-items/how-can-i-enjoy-bbq-at-the-property/): Most of our properties have a garden set and a barbeque grill set at the property (please check the facility list on the property pages). If you just need the BBQ grill, by cleaning it to its original state after use, you are free to use the BBQ grill set at the property. There are add-on options including cleaning, charcoal, a net, and etc, so please add the options at your booking, of book them from here. However, please note that we only set up the garden set and the barbeque grill  from Golden week to Silver week(April 29th to September 23rd) when it is the best time for enjoying BBQ. It will not be available during winter (December 1st to March 31st). For early spring and late fall, please inquire.
- [Do you have any rest day options for winter?](https://thebearsjapan.com/faq-items/rest-day-options/): Also besides skiing and snowboarding, Hakuba offers many other winter activities such as snowshoeing and snowmobile tours. Exploring other outdoor activities could be your option too!
- [Are there any hot springs (Onsen) nearby?](https://thebearsjapan.com/faq-items/are-there-any-hot-springs-onsen-nearby/): Yes, there are many hot springs (onsen) nearby. Hakuba Village is famous for having interesting hot springs with six different sources such as Hakuba Shionomichi Onsen which was confined in fossa magna for over 25 million years and has water that changes into dark brown when exposed to air, and the Hakuba Happo Onsen which is a natural hydrogen hot spring. Visiting different hot springs will surely blow away your everyday fatigue. For details, please check out this page.
- [Can you make bookings for activities?](https://thebearsjapan.com/faq-items/activities/): Yes, we are happy to help you book activities. For some activities, a 5-10% discount can be offered by booking through The Bears Japan. Please refer to this page for summer activities. For winter, we can help you book ski/snowboard lessons and other activities on this page.
- [Do you have any recommendations for gear rentals?](https://thebearsjapan.com/faq-items/gear-rentals/): Please refer to this page for our recommendation. Some stores offer special discounts for our guests.
- [Do you have any recommendation for ski or snowboard lessons?](https://thebearsjapan.com/faq-items/ski-snowboard-lessons/): For ski and snowboard lessons that we recommend the lessons on this page. You can book directly with them or we can arrange them and have the vouchers ready for you on your arrival. For us to arrange your lessons, please let us know the name, age, gender, level, on what dates/time you want to take which lessons, and your allergy information.
- [Can you purchase lift tickets in advance?](https://thebearsjapan.com/faq-items/lift-tickets/): Yes, you can purchase lift tickets online from this website. All mountain area passes, “Hakuba Valley Tickets” are available, as well as tickets for individual ski resorts (please note that for Jiigatake and Sanosaka ski resort, you will need to buy your tickets at the ticket center) For details, please refer to this page.
- [Are there any ski resorts nearby?](https://thebearsjapan.com/faq-items/ski-resorts/): Yes. It depends on the property, but some properties are ski-in/out or in walking distance to the ski resorts, and many of our properties are 5-15 minutes away by car or the free ski shuttles.
- [Where do you go if you are injured or sick?](https://thebearsjapan.com/faq-items/injured-or-sick/): The Bears Japan staff are always here to help you. Please let us know when you need help.
- [What do you do when you need help with lost belongings?](https://thebearsjapan.com/faq-items/lost-and-found/): Please go to the Police station for lost and found. The Bears Japan staff are here to help you, so please let us know when you need help.
- [Can you pre-send luggage to the property? And can you send luggage from the property?](https://thebearsjapan.com/faq-items/luggage/): ※Please note that the Yamato's office only takes payments in cash. Also you will be required to buy a plastic cover for your bags (not required for suit cases).
- [Are meals provided at the property？](https://thebearsjapan.com/faq-items/meals/): We do not provide any meals at the property. Please purchase your own food (For guests without cars, please use our complimentary pick-up and drop-off service to get to the supermarkets - this is an on demand service offered between 15:00-20:00pm everyday. You can book from the day before you want to go) . All kitchen utensils, plates, glasses and cutleries are provided. The kitchen at our properties are fully equipped for you to enjoy cooking with your family and friends.
- [Are there any supermarkets and convenience stores nearby?](https://thebearsjapan.com/faq-items/supermarkets-or-convenience-stores/): The 3 major supermarkets in Hakuba are…
- [Can I enjoy fire works at the property?](https://thebearsjapan.com/faq-items/fireworks/): You can enjoy hand held fire works that does not make big noises on the premises of the property. Please refrain from doing fire works on grass, and make sure to have a bucket with water ready for safety reasons. ※Enjoying fire works after 9pm and also doing fire works that make big noises like the rocket fire works is prohibited by regulations of the Hakuba village and the agreements with the neighbours of our properties.
- [Can I enjoy BBQ at the property?](https://thebearsjapan.com/faq-items/bbq/): Most of our properties have a garden set and a barbeque grill set at the property (please check the facility list on the property pages). If you just need the BBQ grill, by cleaning it to its original state after use, you are free to use the BBQ grill set at the property. There are add-on options including cleaning, charcoal, a net, and etc, so please add the options at your booking, of book them from here. However, please note that we only set up the garden set and the barbeque grill from Golden week to Silver week (April 29th to September 23rd) when it is the best time for enjoying BBQ. It will not be available during winter (December 1st to March 31st). For early spring and late fall, please inquire.
- [Can I stay at the property with my pet?](https://thebearsjapan.com/faq-items/pet/): We have some pet friendly properties; Kenman House, Bond Chalet (limited to green season), Hanna's House, Bliss Cottage, Ricky House, Konayuki Cabin and Hakuba Bears Lodge Echoland (limited to green season). Please have a look at the details of each property on the property pages.
- [Can you get around Hakuba without a car?](https://thebearsjapan.com/faq-items/can-you-get-around-hakuba-without-a-car/): Winter Transportation options depend on the property you are staying at. Most of our properties have a bus stop within walking distance where you can catch the free ski shuttles to the resorts. You’ll also have easy access to restaurants, bars, and cafés nearby. (For exact details, please check each property’s page—some properties are best suited for guests who have a car.) We also provide a complimentary pick-up and drop-off service from Hakuba train station or bus terminal at check-in and check-out. During your stay, we offer on-demand rides to supermarkets for grocery shopping. We are also happy to help arrange taxis as long as we receive at least 24 hours’ notice. If you need one on shorter notice, please book it directly. If you want more flexibility in winter, renting a car is also a great option. We can arrange one for you at the property—please inquire or check our rental car service here - BEARS TRANSPORT. Complimentary Services Check-In & Check-Out Pick-Up Service If you are not arriving by car, we can pick you up from: Hakuba Train Station, or Happo Bus Terminal (If you need pick-up from another place in Hakuba, feel free to ask.) To arrange this, please kindly share with us: 1. Bus or train number 2. No. of guest 3. No. of luggage *Our staff will meet you and take you to the property. *We also provide a free drop-off to Hakuba Train Station or Happo Bus Terminal at check-out. Important notes: Service is first-come, first-served. Please book it by 12:00 pm (noon) the day before your arrival or departure. Available only during check-in hours (15:00–20:00) and check-out hours (8:00–10:00). Only one pick-up and one drop-off per booking. If there are many guests or a lot of luggage, staff may need to make more than one trip. Grocery Shopping Shuttle For guests without a car, we offer a free ride to the supermarket. Details: Available daily from 15:00–20:00. Please book the day before you want to go. Service depends on staff and car availability—thank you for being flexible. We can stay with you for a maximum of 1 hour. If you need more time, we will drop you off and you can call us when you're ready to be picked up. Summer As shuttle services do not operate in the summer, we highly recommend that guests get a rental car during their stay.
- [Are there parking spaces available at the property?](https://thebearsjapan.com/faq-items/parking-space/): There are car parking spaces at each property, but the number of cars that can be parked depends on the property. Please have a look at the details on the property pages for the number of available spaces at each property.
- [Is cleaning service offered during the stay?](https://thebearsjapan.com/faq-items/cleaning-services/): We come and collect your garbage regularly during your stay (please put the tied off bin liners in the container outside for our staff to collect during the day), however cleaning service is not offered. We ask our guest to use the vacuum machine provided at the house. Also for stays of less than 8 nights, we do not change towels and linens, so please use the washing machine and detergents provided at the house. For stays of 8 nights or more, we offer a mid-cleaning service to change the towels and linens and to refill the amenities.
- [Are baby beds and high chairs available?](https://thebearsjapan.com/faq-items/baby-beds-and-high-chairs/): Yes, we offer baby beds and high chairs (portable folded type ones) free of charge on availability. Please note that no linens and beddings are provided on the baby beds, and we need to ask you to bring your own. Also we only have several of each available, so if needed, please let us know as soon as you can.
- [Are amenities provided?](https://thebearsjapan.com/faq-items/amenities/): We offer the following amenities to our guests...  shampoo, conditioner, body soap, hand soap, laundry detergent, toilet paper, tissue paper, dish washing liquid (dishwasher powder for properties with a dish washer), kitchen paper, plastic wrap, coffee filter, kitchen towels, kitchen sponge, and garbage bags.
- [Are towels provided?](https://thebearsjapan.com/faq-items/towels/): We offer a towel set each (1 bath towel and 1 face towel) for the number of guests that can stay at the property.（For stays of less than 8 nights, we do not change towels, so please use the washing machine and detergents provided at the house. For stays of 8 nights or more, we offer a mid-cleaning service to change the towels and linens). ※If you need extra towels, please inquire.
- [Is smoking allowed inside the properties?](https://thebearsjapan.com/faq-items/smoking-inside/): All our properties are none smoking houses. If you want to smoke, please smoke outside the house. If you smoke inside the house, it will effect our next guest staying at the house, so please note that you will be charged for an extra night. Please refrain from smoking inside the house.
- [Is there WiFi (internet) at the property?](https://thebearsjapan.com/faq-items/wifi-internet/): Yes, we offer free WiFi at all our properties. Please refer to the house manual at the house for the password.
- [How do I check-in? ( Lodge )](https://thebearsjapan.com/faq-items/how-do-i-check-in-lodge/): Please refer to this page. We offer complementary pick up service from the Hakuba Train Station or the Happo Bus Terminal.
- [How do I check-in?](https://thebearsjapan.com/faq-items/how-do-i-check-in/): Please refer to this page. For guests coming from overseas, in winter, we recommend you to be served with our assisted check-in offered in English/Japanese, so that we can offer you information about your stay in Hakuba. We offer complementary pick up service from the Hakuba Train Station or the Happo Bus Terminal.
- [Is late check-out available?](https://thebearsjapan.com/faq-items/late-check-out/): Please inquire for late check-outs. According to the booking situation, we may be able to offer you to check-out late. (Late check-out before noon will be free of charge, but for check-outs after noon, there will be a charge of 5,000 yen.)
- [Is early check-in available?](https://thebearsjapan.com/faq-items/early-check-in/): Please inquire for early check-ins. According to the booking situation, we may be able to offer you to check-in early. (Early check-in after noon will be free of charge, but for check-ins before noon, there will be a charge of 5,000 yen.)
- [Can I check-in late at night?](https://thebearsjapan.com/faq-items/late-check-in/): ※For check-out too, if you are departing before our operating hours (before 8:00am), please let us know.
- [What time is check-in and check-out?](https://thebearsjapan.com/faq-items/check-in-and-check-out-times/): ※Operating hours are from 8:00am – 20:00pm.
- [Are there discounts available for long-term stays?](https://thebearsjapan.com/faq-items/long-stay-discount/): We offer discounts depending on the season and length of your stay.
- [Can additional guests be accommodated?](https://thebearsjapan.com/faq-items/extra-guests/): Depending on the property, it may be possible to accommodate more guests than the officially listed capacity by adding an extra futon (5,500 yen per night per futon).
- [Is there a minimum stay requirement?](https://thebearsjapan.com/faq-items/minimum-stay-requirement/): During the winter season（Dec 1st - March 31st）the minimum number of nights to stay at our properties is 3 nights, and during the green season (April 1st - Nov 30th), it is 2 nights.
- [What happens in the case of accidental damage at the property during my stay?](https://thebearsjapan.com/faq-items/damage-security/): In the event that any damage occurs to the property or its furnishings during your stay, we kindly ask that guests cover the cost of any necessary repairs or replacements.
- [What is the cancellation policy? ( Lodge )](https://thebearsjapan.com/faq-items/what-is-the-cancellation-policy-lodge/): From December to March, 100% of paid prepayments refundable when cancelled 30 days prior to arrival date or earlier (Please note that teh booking fee is non-refundable), 0% refundable if cancelled after. From April to November, for cancellation after 7 days prior to arrival date, there will be 100% cancellation fee.
- [What is the cancellation policy?](https://thebearsjapan.com/faq-items/what-is-the-cancellation-policy/): Our cancellation policy varies depending on the season of your stay.
- [How do I pay for my stay? (Lodge )](https://thebearsjapan.com/faq-items/how-do-i-pay-for-my-stay-lodge/): We ask our guests to make payments with the following payment schedule and method.
- [How do I pay for my stay?](https://thebearsjapan.com/faq-items/how-do-i-pay/): We ask our guests to make payments with the following payment schedule and method.
- [We cannot figure out which property is best for us](https://thebearsjapan.com/faq-items/which-villa-is-best-for-us/): Please select "Rental Properties" from the menu. On this page, you can search for the best property from rate, number of guests, and location. However we are very happy to assist you directly, so please feel free to contact us anytime with what you are looking for.